(Last updated: October 26, 2016)
NetElixir, Inc. (“NetElixir” or “We”) has created this privacy statement in order to demonstrate our firm commitment to privacy. This privacy statement discloses the information collection and disclosure practices for our web sites (the “Sites”) and related offerings we make available to our users such as downloads like whitepapers or webinar recordings and subscription based blogs related to online marketing (the “Tools”). By accessing the Sites or using, viewing or downloading our Tools, you consent to the collection and use of information as described herein. We reserve the right to change this privacy statement at any time. If we make any material changes to our privacy statement, we will post a new statement on the Sites and update the effective date set forth above. Therefore, we encourage you to check the date of our privacy statement whenever you visit the Sites to see if it has been updated since your last visit. If you object to any of the changes to our Privacy Policy, please discontinue your use of our Sites and Tools as your continued use shall constitute your consent to the changes.
TYPES OF INFORMATION WE COLLECT
Personal Information: Our Sites and Tools provide advertisers and businesses with information on various services related to internet marketing, such as pay per click ad campaigns, search engine optimization, social media marketing as well as the marketing software we license to third parties. Our Sites also provide access to Tools.
On some pages of our Sites, you may be able to request information, subscribe or obtain access to our Tools, collaborate, provide feedback, submit information or register for events on how to improve your website or marketing campaigns. In order for us to provide these services and assure customized and quality delivery, we may collect your contact information which includes your name, company, website, address and phone number. There will be also instances where we gather information like Job Title, marketing spend, your industry and information on whether you are an advertiser or an agency. We may also use a third party to host our Sites, including our online data collection forms. This third party provider has access to the user information for purposes such as maintaining our Sites.
Aggregate Information: Aggregate information is data and statistics which refers to information your computer automatically provides to us and that cannot be tied back to you as a specific individual. We collect aggregate information about you and your use of our sites and combine it with information about how others use the same service. Such aggregate information includes, without limitation, site traffic, page views, and impressions. This information may be correlated to you for our internal use only. However, we may collect, compile, store, publish, promote, sell, or otherwise disclose or use any and all aggregate information (i.e., information that does not personally identify you).
Log Files and IP Addresses: Every time you use or access our Sites, such as requesting or downloading a file, we may store data about these events and your IP address and host name in a log file. We may use this information to analyze trends, administer or Sites, monitor usage of our Tools, and gather demographic information for other business purposes. When you access or leave our Sites using a hyperlink, we may receive the URL from prior or subsequently visited website. We may also receive the IP address of your computer or proxy server used to access our Sites, your operating system, the type of browser you used, the type of device you use, your mobile device carrier or your ISP.
Cookies and Web Beacons: We may use cookies to identify users and customize their experience on our site based on information they give us. Cookies are small pieces of information or files that are stored on a user’s computer by the Web server through a user’s browser for record keeping purposes. A cookie itself is not designed or intended to read any information from your computer (other than the contents of the cookie); rather, it is an identifier used by the Web site that originally placed it on your hard drive. The actual contents of the cookie information can be retrieved by the same site’s Web server in order to personalize, monitor, or regulate the use of the site. We do not use Web beacons, or similar technology on our Sites. However, we may from time to time permit third parties to place Web beacons on our Sites to monitor the effectiveness of advertising and for other lawful purposes. A Web beacon, also known as a “Web bug,” is a small, graphic image on a Web page, Web-based document or in an e-mail message that is designed to allow the site owner or a third party to monitor who is visiting a site. Web beacons collect non-personally identifying information such as the IP address of the computer that the Web beacon is sent to, the URL of the page the Web beacon comes from and the time it was viewed. We do not use (or permit third parties to use) Web beacons to collect personally identifying information about you.
Usage Information: We may from time to time collect information regarding your usage of Site or Tools to help you better use our Sites and Tools and gain insights in your marketing efforts. This information is used strictly to communicate with you and improve our Sites and Tools.
Location Information: When you use a location-enabled device, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We also use various tools to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.
USE OF PERSONAL INFORMATION
We use personal information internally to communicate with and serve our users and to enhance and extend our relationship with our users. More specifically, we use personal information for the purposes for which it was collected (such as to communicate with you about our services, register you for, provide you with, and bill you for our Tools and services), to anticipate and resolve problems with our Sites and Tools, to respond to customer support inquiries, to send you information which we think may be of interest to you by post, email or other means, including periodic e-mails or newsletters, to contact users and customers regarding certain of our products and services, and for our own internal operations (including internal analysis as described below). You should review the following section to understand when we disclose personal information to third parties.
DISCLOSURE OF PERSONAL INFORMATION
Except as set forth in this privacy statement, we do not disclose, sell, rent, loan, trade or lease any personally identifying information collected at our Sites to any third party. We will disclose personal information in the following circumstances:
Internal Analysis and Operations: We may use and disclose information about you for our own internal statistical, design or operational purposes, such as to estimate our audience size, measure aggregate traffic patterns, and understand demographic, user interest, purchasing and other trends among our users and to improve our products. We may outsource these tasks and disclose personal information about you to third parties, provided the use and disclosure of your personal information by these third parties is restricted to performance of such tasks. We may also share personal information with third-party vendors who assist us in performing internal functions necessary to operate our business. We require our third party vendors to keep such information confidential and to only use the information for the purpose it was provided.
Transaction Processing: We may disclose personal information to third parties as necessary to perform services or to process transactions for you, such as credit card processing. We or our service providers may contact you to complete the transactions you have requested by any methods available including via e-mail, telephone, regular mail or other means.
Protection of NetElixir and Others: We may disclose personal information when we believe it is appropriate to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply this privacy statement or our other policies or agreements; to protect our or our users’ rights, property or safety; or to protect our users from fraudulent, abusive, or unlawful use of, our Sites.
Business Transfers: In addition, information about users of our Sites, including personally identifiable information provided to us by our users, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personally identifiable information could be transferred to third parties as one of the business assets of the company.
LINKS:
Please be aware that we may provide links to third party Web sites from our Sites as a service to our users and we are not responsible for the content or information collection practices of those sites. We have no ability to control the privacy and data collection practices of such sites and the privacy policies of such sites may differ from that of our sites. Therefore, we encourage you to review and understand the privacy policies of such sites before providing them with any information.
SECURITY
We use reasonable security measures to store and maintain personally identifying information to protect it from loss, misuse, alternation or destruction by any unauthorized party while it is under our control including password protection and SSL encryption for exchange of sensitive data between your web browser and our Sites or Tools. We also periodically monitor our system for possible vulnerabilities and attacks. Please be aware that the Internet is not a 100% secure environment and we cannot ensure or warrant the security of information that you submit through our Sites or using our Tools will not be accessed, disclosed, altered or destroyed in breach of our security protections. Note that it is your responsibility to protect the security and integrity of your account details, including user name and passwords. Also note that emails, instant messaging and similar communications with NetElixir are not encrypted and you should exercise caution in communicating confidential information through these means.
DATA PROTECTION
Our Sites and Tools are intended primarily for use in the United States. Given the international scope of Internet access, your personal information may be visible to persons outside of your country of residence, including persons in countries that deem our policies deficient in ensuring an adequate level of protection for such information. If you are unsure whether this privacy statement is in conflict with applicable local laws, you should not submit your information. Individuals outside of the United States of America that submit personal information through our Sites or Tools hereby consent to the general use of such information as provided in this Privacy Policy and to its transfer and storage in the United States of America notwithstanding your country of origin or residence.
CHILDREN
We do not intend, and our Sites and Tools are not designed, to collect personal information from children under the age of 16. If you are under 16 years old, you should not register for our Tools or otherwise provide information on our Sites. By accessing our Sites or using our Tools, you are legally acknowledging that you are over the age of 18 or are an emancipated minor.
CALIFORNIA PRIVACY and DO-NOT-TRACK LAW
California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us, once per calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year. To obtain this information from us, please send us an email with “Request for California Privacy Information” as the subject of your message, and we will send you a reply e-mail containing the requested information. Not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.
Please note that NetElixir does not respond to “do not track” signals or other similar mechanisms intended to allow California residents to opt-out of Internet tracking. NetElixir also may track and/or disclose your online activities over time and across different websites to third parties when you use our services subject to our privacy policy.
CHOICE AND ACCESS
NetElixir gives users the following options for accessing, changing and deleting personal information previously provided, or opting out of receiving communications from us:
Email us at webteam@netelixir.com; or
Call us at the following telephone number: (609) 356-5112
Please note that if you unsubscribe to our updates, your personal information may remain in our archives and back up devices. Also, we may keep your information following closure of your account to meet regulatory requirements, resolve disputes, prevent fraud and abuse or enforce this Privacy Policy or terms of use and to facilitate our ongoing operations.
QUESTIONS AND CONCERNS
If you have any questions about this privacy statement, the practices of our Sites, or your dealings with our Sites, please contact us at the following address or email us at: webteam@netelixir.com
NetElixir Customer Support
3 Independence Way, Suite #203,
Princeton, NJ 08540 USA