NetElixir

E-Book

FACES 2022

What do these faces mean for your brand?

Meet Your High-Value Customers

Our latest consumer insights research report reveals your high-value customers and how their online shopping behavior evolved throughout 2021. We break down the search-shop-buy behavior for high-value customers across nine retail categories:

This one-of-a-kind high-value customer benchmark and consumer insights report helps retailers create responsible and empowering strategies.

Download FACES E-Book

Download this report to learn consumer insights like:

How Has Online Shopping Behavior Changed?

This year marks our fourth FACES report and is part of our ongoing research into consumer insights.
Browse through the data about your customers of years past.

Download FACES 2019

Our first edition analyzed the YoY changes of customers during the 2018 holiday season.

Download FACES 2021

In last year’s report, we analyzed behavior across three timeframes: pre-pandemic (Jan. 1 to Mar. 15), non-holiday pandemic (Mar. 16 – Nov. 15, 2020), and holiday pandemic (Nov. 16 – Dec. 25, 2020) to better understand how online shopping behavior evolved throughout 2020 as shoppers adapted to new digital initiatives.

Download FACES 2020

Our second edition analyzed the YoY changes of customers during the 2019 holiday season.

FACES 2019

In our first edition, we presented a unique, comprehensive analysis of how high-value customers’ online shopping behavior changed during the holiday season.

FACES 2020

In our second edition, we continued our research into online shopping behavior to better understand how your high-value customers searched and shopped online during the holiday season.

FACES 2021

In last year’s report, we analyzed the online shopping behavior of your high-value customers throughout the year to understand how the pandemic influenced their habits.

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Our proprietary customer analytics technology, LXRInsights, introduces you to your high-value customers. High-value customers are those who are likely to spend 3-5X more with your brand than average customers. Don’t waste your valuable marketing dollars chasing after average customers.

Say no to average and win high-value customers

Benefits of LXRInsights:

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