You Can Take It With You: The Ease of Mobile Coupons

Category: Mobile

In a recent study by IDC,  sales of smartphones grew about 57% in the first quarter of this year.  These smartphones account for 18.8% of all mobile phones shipped during 1Q10.  Retailers seem to be taking advantage of this “consumer on the go” and mobile coupons are really beginning to take off.  It is in a retailer’s best interest to explore a mobile coupon strategy; Graham Charlton of Econsultancy makes a compelling case.

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The Times They Are A Changin’

Category: Netelixir Updates

Among the current hot topics in the world of social media are the recent changes made to Facebook’s privacy policies.  Many, myself included, are not too comfortable with the way Facebook has shared user information.  They call it “instant personalization”.  I call it extremely sneaky…I had to find a tutorial on how to opt out of everything!  (You can find it here if you’re interested:  The policy overhaul could blindside Facebook’s more casual users, which is why staying current on social media is so important.  Keeping up with the ever changing world of social media can help you to successfully engage your customers and create an open dialogue.  Here are some “best practices” for successfully running a social media campaign.

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Fresh Idea Tip #9: Make Transactional Landing Pages Relevant

Category: Netelixir Updates
When advertising online, companies should always be looking for ways to increase conversions. A couple of the many ways etailers can do this is by building trust, demonstrating consistency of message, and guiding visitors along a logical conversion path. In order to execute all of these methods, a relevant landing page must be built.   Searchers will be more likely to click on ads they feel meet all of their criteria, but the click is even more likely to evolve into a conversion if their experience on your site is easy and reliable. There are five incredibly important things to keep in mind when building transactional landing pages:   1. Maintain consistency of message and deliver what you promise. If you follow through with your ideas and commitments, the visitors to your site are more likely to follow through with their actions and purchase your products. 2. Segment visitors and guide them along the appropriate conversion paths. By understanding why visitors are at your site, you can direct them to pages that will be most relevant. 3. Keep the page simple- visitors should easily know what to do next. Online shoppers like simple, linear conversion paths. No one wants to spend minutes to find what they are looking for when it could take seconds. If visitors get lost on the site, they could get frustrated and just leave. 4. Establish landing page specific KPI’s that link to overall campaign KPI’s.

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Fresh Idea Tip #8: Use Twitter to Create Immediate Campaigns

Category: Netelixir Updates
Social networking websites, especially Twitter, have been the new buzz everyone is talking about in multiple business sectors. In search engine marketing, you can actually use the tool to extract keywords from tweets and integrate them into campaigns. By doing this, you will be able to generate keywords you may have not necessarily considered, and your campaigns will be more immediate and relevant. Tapping into real-time conversations like this is something that has never been done before and has the potential to make your short term campaigns stand out from the crowd and deliver extraordinary results.   The first step of the process is the actual extractment of tweets that are relevant to your business. NetElixir’s Twitter Buzz Analytics Tools assists online retailers in doing this. It can search Twitter and pull out words from tweets that appear to coincide with keywords that you currently use. The next step in creating the campaign is to sort through the new keywords and identify potential ones on which you can advertise. Because it is a software that does the extracting, there is a chance there will be keywords that appear often in Tweets about your brand or product, but have no relevance to words to actually want to pay for. Next, you can build a dedicated campaign around the keywords you chose and then measure the performance contribution. As with generating any keyword list, it is incredibly important that you remember to test, test, test and then replace ads and keywords that do not perform well. The final step is to remember to pause your campaign at the appropriate time if it is limited to a specific time period (e.g. Black Friday). If simply being able to easily create immediate, specialized campaigns isn’t enough to convince you that using Twitter in SEM campaigns is a great thing, here are 5 more benefits: 1. Great monetization potential of recent conversations 2. Edge over competitors 3. Higher relevancy to customers 4. Significantly lower cost per click 5. Brand reputation enhancement   For more information about how to integrate Twitter into your SEM campaigns, check out NetElixir’s ebook at or visit the website if you’re interested in hearing more about the technology we use at

With millions of people searching online everyday, advertisers need to find unique ways to stand out from their competitors. At the same time, consistency, honesty, and giving searcher what they expect can all help contribute to increasing conversions. By combining these two thoughts, online advertisers can create targeted ad copy to differentiate themselves, pre-qualify visitors, and build brand credibility.

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Fresh Idea Tip #6: Creating your Targeted Holiday Keyword List

Category: Netelixir Updates
Although creating a targeted keyword list is important all times of the year, it is even more important during the holiday shopping season in November and December. By making this list, retailers will be able to extend their audience reach and gain high conversion probability. It may seem complicated or overwhelming to take on a task like this, so we developed the Five Stage Optimal Keyword List Building Process:   1. Research. Don’t just brainstorm to generate keywords you could employ; use multiple mediums to find out which keywords are relevant to your campaign. Listening platforms like Twitter are valuable real-time keyword sources. 2. Select and Group. Not all keywords from your initial list from research may be appropriate for your campaign. Each keyword you select must contribute to specific objectives. 3. Test. This step is very important. You should allocate 3-5% of your SEM budget to testing keywords for 60-90 days. 4. Analyze. Using the data from the testing stage, asses how well a keyword fits in an ad group. 5. Refine. Once you know which keywords perform well and which ones don’t, you should classify them. Four performance groups that we have found to be useful are “stars,” “aspirants,” “laggards,” and “question marks.” This way you will be able to visualize which keywords or ad groups need attention and which ones are the most profitable.   The 5 Stage Optimal Keyword List Building Process can be best visualized if you think of it as a continuous cycle. It ensure you are always changing your keyword list based on what performs well and what doesn’t.   Good luck!

Fresh Tip #5: 5 KPI’s Every Search Advertiser Needs

Category: Netelixir Updates
As we mentioned in our first fresh idea tip, the phrase “what you can’t measure, you can’t control” is very important to remember when creating an SEM campaign during the holidays. SEM driven customer acquisition performance can be measured in multiple ways, but in order to do so in a holisitc manner, retailers need a portfolio of key performance indicators, or KPI’s. KPI’s can be financial or nonfinancial and they will help you determine how successful certain campaigns are and can also help you reach long-term company goals. One question you may ask, however, is “how do I determine what my KPI’s will be?” The following checklist of sample KPI’s are ones we think are important to measure, but note that it is not an exhaustive list:
  • Profit per click
  • Revenue per new customer (through SEM)/ Revenue per customer (overall)
  • Average order value per new customer
  • Cost per conversion (search)/ cost per conversion (all channels)
  • Percentage of (converting keywords/all keywords) 

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Fresh Idea Tip #4: Know Thy Competitors

Category: Netelixir Updates
Online retailers have it even harder this holiday season than last because of consumers’ shopping habits and buying decisions. This year, shoppers are going to be more cost-conscious and will be comparing your products against competitors even more than usual. This means it’s even more important for you to keep your eyes (and ears) open to what your competitors are up to. You can easily track how you stack up to your competition by creating a chart like the one below (or download a copy of our e-book to use this one). The left hand column contains aspects of your competitors business that you should consider when gearing up for your SEM campaign, while the following columns are where you note your information versus theirs. Although there are endless possibilities of variables to place in the left column, the ones we chose are the most pertinent to your campaign during the holidays and shouldn’t be left out. You can find the information regarding your competitors products and marketing tactics by visiting their website, searching for their company on search engines, signing up for their newsletters, and checking out their social media efforts and blogs, among other ways. After you fill in the chart data, take a look at how you compare to your competition. Based on what your opponents are doing, you can alter your campaigns to better align with theirs or make your self stand out. Either way, in order to be successful you must be knowledgeable about what others in your field are up to. Remember, you can also use this information to know what not to do depending on their successes or failures. Good luck!

Fresh Tip 3: Sync your SEM Campaigns with your Holiday Marketing Promotion Calendar

Category: Netelixir Updates
The holiday shopping season comprises peak sales days when consumers spend the most amount of money and companies earn maximum profit. In order to tap into the success of these days, retailers should learn to sync their SEM campaigns with this calendar. In our e-book, NetElixir created charts to be filled out by merchants so they can track exactly how much they should be spending during each segment of the shopping season. The chart below indicates how much consumers spend during certain times of the year. Take notenot only of the dollar amount that is spent, but also the total percentage of spend during the season and the comparison of 2007 to 2008.

Using the above chart as a reference point, retailers can use the ones below to plan what their budget should be and compare this with their specific SEM objectives. Then, they can aggregate this learning and use it for future promotions.

Happy advertising :)

Tip Two for your Holiday SEM Campaign: How to Strategize your Keyword Bidding

Category: Marketing Dilemmas
It is widely known that consumers shop differently during the holiday season than they do during the rest of the year. First, they visit online retail sites more often and for a longer period of time, they purchase more in terms of items sold as well as dollars spent, and they participate in online searches for certain types of items more than others. Since the holidays are when most retailers make a large portion of their profits, it is essential they consider how to alter their SEM campaigns to cater to their consumers’ shopping habits. One of the most effective ways to reach online shoppers is to tailor keyword bidding to fit the time of the year as well as current bidding trends. During the holiday season, the Cost per Conversion (CPC) for categories like flowers, gifts, apparel, and consumer electronics jumps anywhere from 50-80%. This huge markup needs to be addressed so advertisers can use their ad spend as efficiently as possible. Below are 5 essential things to remember in keyword bidding:
  1. The bidding strategy should be product category-specific. Everyone knows it important to understand which categories are profitable to bid on, it is even more important to know the ones which not to bid on. Categories that cover a very broad range, are incredibly popular, or simply cost a lot of money will not benefit your campaign as much as other words or categories could.
  2. Day-parting tactics help in better utilization of advertising budget. Fine tune your campaign further by bidding various amounts on keywords during different hours of the day. Use historical data to find out which words have the best CPC at which hours.
  3. The days of “vanity bidding” (aiming for the top listing position at any cost) are over. Frivolous spending is a thing of the past, and retailers need to stay current with the times and state of the economy by streamlining their spend. Aim for the most efficient way to be within the top few spots.
  4. Value per click is the ultimate measure of bidding efficiency. Once again, it isn’t whether you achieve the top listing position or even get an incredibly high amount of traffic to your site that’s important- it’s whether or not consumers actually purchase a product.
  5. A conversion is an outcome of multiple clicks on (often) multiple keywords. It is too simplistic to attribute a conversion to the last keyword click, so make sure you are bidding on a variety of keywords in a certain category.

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